Risk-Free Guarantee

Last Modified: Monday, July 25, 2011

For qualified customers, The Toner Company offers 30-day net billing. That means you never pay upfront for imaging supplies.

Place your order with one of our knowledgeable account executives and we will invoice you the following week, with payment due in full within thirty (30) days of your order-date.

And we stand behind all of the products we sell.

Quite simply, that means every TTC order is backed by our 30-day risk-free trial. If you receive an order from us that falls short of your expectations, just return it to us within 30 days, with the shipping labels we will provide for you, and we will void that portion of your invoice.

There is absolutely no risk involved in ordering from TTC.

For complete information regarding returns and exchanges, please click here.

Keeping our customers happy and satisfied, while saving them money, is our only priority.

Furthermore, we never ask why you want to return any of our goods and we never charge a restocking fee as many of our competitors do. We want your business for the long-term and we want your interaction, whether it's over the telephone or via e-mail, with our company to be a pleasant and rewarding one. More than half of our new business is generated by referrals and we strive to continue building on that trend.

If you currently are purchasing your imaging supplies from Office Depot, Office Max, or Staples, you are flat-out paying too much.

I. Return Labels

If you are returning an item for a refund, please remember to safely and securely package the item and include a copy of your invoice.

Kindly keep a copy of the invoice for your records, as well. We will absorb the cost of the return of any defective item. TTC will not incur the cost of shipping for any item that is not defective.

II. Payment

If you are satisfied with your purchase, kindly remit payment to TTC within 30 days of your order date to keep your account current and ensure your office may continue purchasing goods, at the industry's lowest prices, uninterrupted from TTC. Bank or company checks should be sent to:

    20533 Biscayne Boulevard
    Suite #510
    Aventura, Florida 33180

III. Contact

We are here to serve and service the needs of your office. If you have any questions or concerns regarding our 30-day risk-free guarantee, please send an e-mail for an immediate response (Monday through Friday, from 8:30 a.m. until 5:30 p.m. ET, excepting national holidays) to: